Frequently Asked Questions​

Most frequent questions and answers​

Are the software on this website is legitimate ?

Yes. We require all our customers to register their email address along with their product key during online activation. This process ensures verification and traceability of authentic software. By following these steps, you can trust that the product you've purchased is completely legitimate.

All our software products are authentic and covered by our company’s straightforward money-back guarantee.

Does your system generate the product keys?

We do not create any product keys. We store keys that have been provided to us and automatically assign them to customers once an order is processed. When you receive a code, our system selects a key from our available stock, links it to your order, and displays it for you. The codes are not generated by our system; they are uploaded by our staff after being obtained from retail packages.

How are you able to sell this software at such a low price?

By working closely with our suppliers and purchasing in large volumes, we are able to secure highly competitive prices.

We have built strong partnerships with authorized software retailers, distributors, and manufacturers worldwide. These partners often have surplus inventory that needs to be sold quickly. By acquiring software licenses in bulk through inventory reductions and clearance sales, we benefit from significant discounts. We then pass these savings directly to our customers while keeping our operating costs as low as possible — every cost we reduce means better prices for you.

What if something goes wrong? will i be able to get a refund ?

We have a professional team on standby that would be able to help assist you with any problems that might occur. Refunds are issued via our Refund Policy, but we are confident that our management and support services are able to remedy any situation to get you satisfied.

Price displayed on the lerenov, Is sale tax included?

Yes, you see final price, all taxes are included.

Do i receive an invoice for my order?

Yes, you can download your invoice for all your orders from your account dashboard.

How do i get help with my installation?

Typically we include installation instructions with any online/downloadable software license. If you are experiencing some trouble with a software product you purchased from us, you can ask in online chat (24/7) or email.

Contact Information

Website name: Lerenov.shop

Company Name: A & P Moxon WP Ltd

Company Full Address: C/O Ocg Accountants Ltd Biz Hub Tees Valley
Belasis Hall Technology Park

Contact Email: support@lerenov.com

Phone Number: +44 7838927476

Thank you for visiting LERENOV!