Frequently Asked Questions
Most frequent questions and answers
Yes. We require all our customers to register their email address along with their product key during online activation. This process ensures verification and traceability of authentic software. By following these steps, you can trust that the product you've purchased is completely legitimate.
All our software products are authentic and covered by our company’s straightforward money-back guarantee.
We do not create any product keys. We store keys that have been provided to us and automatically assign them to customers once an order is processed. When you receive a code, our system selects a key from our available stock, links it to your order, and displays it for you. The codes are not generated by our system; they are uploaded by our staff after being obtained from retail packages.
By working closely with our suppliers and purchasing in large volumes, we are able to secure highly competitive prices.
We have built strong partnerships with authorized software retailers, distributors, and manufacturers worldwide. These partners often have surplus inventory that needs to be sold quickly. By acquiring software licenses in bulk through inventory reductions and clearance sales, we benefit from significant discounts. We then pass these savings directly to our customers while keeping our operating costs as low as possible — every cost we reduce means better prices for you.
We have a professional team on standby that would be able to help assist you with any problems that might occur. Refunds are issued via our Refund Policy, but we are confident that our management and support services are able to remedy any situation to get you satisfied.
Yes, you see final price, all taxes are included.
Yes, you can download your invoice for all your orders from your account dashboard.
Typically we include installation instructions with any online/downloadable software license. If you are experiencing some trouble with a software product you purchased from us, you can ask in online chat (24/7) or email.
Contact Information
Website name: Lerenov.shop
Company Name: A & P Moxon WP Ltd
Company Full Address: C/O Ocg Accountants Ltd Biz Hub Tees Valley
Belasis Hall Technology Park
Contact Email: support@lerenov.com
Phone Number: +44 7838927476
Thank you for visiting LERENOV!
+44 7838927476
Support@lerenov.shop